The purchase of our products is just the beginning of a long-lasting relationship between you and us. We hope that your experience with
INDIGO™ is as effortless as possible, however, we do acknowledge that questions may arise.
We’ve put together some commonly asked questions to give you more information about how we work.
Which payment methods are accepted?We currently only accept credit card payments and PayPal. More payment methods will be added in the future.
INDIGO™ works with providers and manufacturers across the world to source the coolest products at the prices that suit you.
Where is my order?
Yet because your products are coming from so far away they often take 2-4 weeks to arrive. So no worrying if the product doesn't arrive the next day! Most of the time our product will arrive a lot quicker, but we want you to be aware this is out of our control!
This does mean we ship worldwide, so you can shop with us wherever you are.
How do I qualify for free shipping?INDIGO™ offers FREE WORLDWIDE SHIPPING on all orders over 25$ (USD). For shipments totaling less than 25$ (USD), there is a delivery charge of 2.99$.
If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day.
I haven't received my order yet! It's lost?
Support Team: firstname.lastname@example.org